Privacy policy
This Privacy Policy describes how z1power.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to process, fulfill, and deliver your orders; to register, verify, and manage your product warranties; to process your payment, arrange for shipping, and provide you with invoices and/or order confirmations; to communicate with you; to screen our orders for potential risk or fraud; and, when in line with the preferences you have shared with us, to send you offers, discounts, event invitations, newsletters, and other marketing communications.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, billing address, shipping address, email address, and phone number.
Payment processing: payment is processed securely by our payment provider, and we do not store full credit card numbers on our systems.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Using Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
We temporarily block IP addresses linked to repeated failed transactions; this block lasts for a few hours. We also temporarily block credit cards associated with those blocked IP addresses, and this block lasts for a few days.
Definition and use of "Cookies"
A cookie is a small piece of information saved to your computer or device when you visit our Site. We use several types, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by letting the site remember your actions and preferences, like your login details or
region, so you don't have to re-enter them every time you return or move between pages. They also help us understand how the Site is used, such as whether someone is visiting for the first time or coming back as a regular visitor.
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last only until you stop browsing, while persistent cookies remain until they expire or you delete them. Most of the cookies we use are persistent and will expire somewhere between 30 minutes and two years from the date they are saved to your device.
You can control and manage cookies in several ways. Keep in mind that removing or blocking them can affect your experience, and some parts of our Site may no longer work properly.
Most browsers accept cookies automatically, but you can decide whether to accept them through your browser controls, usually found in the "Tools" or "Preferences" menu. To learn how to change your settings or how to block, manage, or filter cookies, check your browser's help file or visit a site such as www.allaboutcookies.org.
Please also note that blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the "Behavioural Advertising" section above.
Do Not Track
Web browsers can send "Do Not Track" signals, but since there is currently no common industry standard for how to handle them, we do not adjust our data collection or usage practices in response to these signals.
Changes
From time to time, we may update this Privacy Policy, for example to reflect changes in how we operate or to meet new legal or regulatory requirements.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@z1power.com.